Mark Hallam, Travel Counsellors

View Mark Hallam profile
Travel Counsellors
Member of the Redditch BoB Club

Travel Counsellors Travel agent
60 Towbury Close
B98 7YZ
Any type of travel - leisure or business - UK or worldwide - I can help

What's Happening?

Business Description

Based in Redditch as your personal travel consultant - I research, save (time and money) and available 24/7 before, during and after your trip

You will not have to waste your valuable time searching the Internet or queueing in a shop looking for that perfect break. I can provide everything your traditional high street travel agent has to offer and much more. Using Travel Counsellors award winning technology I am also able to uniquely package holidays at competitive prices from more than 400 other approved suppliers.

I take personal care with every booking I make. So much so that I could recall each departure date and time for every client off the top of my head. I email and call all the sales managers of the hotels the day before departure so that they are personally aware of my client’s arrival. This ensures my clients receive a personal and VIP welcome. In some cases this extends to an upgrade.

My care and attention doesn't stop once you’ve booked a holiday with me - my responsibility ends when you get home after having a fantastic time. As a result I keep my mobile phone on all night when I know clients are on an early morning or late night flight in case they need me. You won’t pay a premium for this service - it comes as standard. You won’t get this level of service or peace of mind if you book online or with a high street agent. Only with Travel Counsellors is it truly personal.

Added to this is the fact that I am independent. I offer impartial advice with the emphasis on providing quality customer service at a time to suit you, which includes evenings and weekends.

I have a real passion for travel and treat every enquiry as if it’s my own holiday. I search for the best suppliers, the best locations and the best hotels.

Everything you book with me is 100% financially protected against supplier failure by either ATOL or the Travel Counsellors Trust, giving you peace of mind. It is the best financial protection in the industry - every penny you spend with me is safe.

So if you need any more information please give me a call or e-mail with your enquiry and I will respond immediately.

My Recommendations

I've used Mark's services for the majority of my holidays over the last 15 years, from 2 weeks abroad to a city break get away. He goes beyond the level of service that is needed or expected and is on call with solutions if any issues arise, which thankfully other than a delayed flight have been non-existant.

from John Clapham