Ian provides an excellent service to our business. As an example we recently had an issue with a defective toner, Ian arranged a replacement and it was fitted within an hour. First class service
Thank you Ian for the honest cost saving advice, finally a photo copier company we can trust.
Ian really is the man! He was kind enough to consider my needs and suggest the best printer for me based on amount of printing, despite the fact that it wasn't one of his printers because I don't need it...real integrity! He also had a look at my broken printer for me to see if he could fix it. A real gem of a man!
I placed a call to Ian on a Friday morning, explaining that my father urgently required a new printer after his main office system had crashed. Although Ian was on a day off, he arranged for me to be able to collect a loan machine later that day and get it installed so that my father's office could get back to work. The following Friday, after talking with the office and explaining their needs in greater detail, Ian arranged for a new contract and installation to be booked for the following Monday morning. By midday on Monday, everything was up and running in excellent fashion. I would thoroughly recommend Ian and Wade Business Machines to anyone looking for a printer solution.
Ian did a fantastic job when he came to look over the printers at the Samaritans charity branch I manage in Folkestone. He saved us a lot of money with his advice and put our minds at ease that we don't need to invest in any new equipment any time soon. Professional, efficient, friendliest service and trustworthy. I'd recommend him to anyone!
Fantastic Service. Ian has been looking after our printers for over a year now. I would recommend his company to anyone.
As an IT support provider we were looking for printer company that we can work in partnership with not only to provide ourselves with equipment but that we can also refer to our clients too.
Ian and his team at WBS go above and beyond with everything they do! From initial review of the clients requirements to assist in what they need, to installation and talking the clients through every step of how the product works.
All in all a fantastic service from a great company!
WBS look after my printer and their service is above and beyond anything i have ever had before. Their engineers are normally here within 20 minutes when i have reported a problem. I have never had to call them for inks, they are always delivered well in advance. The service is unbelievably good. Highly recommend you have a chat with Ian about your printing needs
Lets 11 was stuck in an absolutely disgusting contract with a rival company and Ian came to our office and helped us get out of the contract. He also loaned us a machine while ours was out of action and i cannot praise him highly enough for the service he supplies. It is above and beyond anything i have ever had before with other printer companies. His maintenance service is second to none and he is normally in our office within half an hour for any repairs. I cannot rate his company highly enough.
I was one of those people who used a standard printer from Tesco & often had to drive out to get replacement ink cartridges late at night when one ran out . I was probably spending £40/50 pm on new ink.
Didn't think Ian would be interested in helping as my volume of scanning and printing was low, I thought, as I worked from home .
After hearing what Ian said I purchased an Olivetti scanner printer copier from him and my investment has paid off within 6 months and no more rushing out at Midnight.
Ian was at hand to install and give me valuable advice when I needed it.
I now have a far more efficient machine that economically is a no brainer.
Thank you for helping me and I unreservedly recommend Ian from Wade Business Solutions to anyone looking for a copier , or who is in a contract that wants a review.
Meet with Ian to discuss my photocopier needs & thought the amount I was spending each month on cartridge inks in the supermarket was normal.
He has sorted me out with a more efficient piece of equipment & I will be spending a lot less each month in Sainsbury's as well as not having to rush up there at 10.00pm to get a new cartridge as one had just run out.
Further more Ian was patient in explaining how the machine worked and was on hand when needed. Great service , thank you .