Business over Breakfast (North West) Ltd Privacy Policy

Business Over Breakfast (North West) is registered with the ICO and has a full data protection policy in place.

Business Over Breakfast (North West) will not share personal data with any third parties, other than Business Over Breakfast Ltd, our sister company Better Networking Ltd, which is a networking & communications training company, and our professional service providers that we use to help run the business.   All our professional service providers are GDPR compliant and non-disclosure agreements are in place with all service providers who may have access to our internal and IT systems.

As well as the main website, members data will be held on our internal CRM for a maximum of six years after a BoB Clubs membership has ended or if we have not had any other form of communication or connection within a six-year period.  

Contact details will be added to our newsletter with an option to unsubscribe from the newsletter at any time.

Business Over Breakfast (North West) operates under license, therefore, it is necessary to share personal data with Business Over Breakfast Ltd. In all cases, howsoever, details are captured, whether it be through the main website then transferred to BoB Clubs NW, or your data is provided directly to BoB Clubs NW, your data will be controlled by Business Over Breakfast (North West) Ltd.  However, all data will be shared with Business Over Breakfast Ltd and stored on their international database, which is owned by them.

For people who are not BoB Clubs members and they enquire about our BoB Clubs, book to attend a BoB Club meeting, send an email enquiry via the website, sign up for the BoB Clubs NW newsletter or make direct contact with BoB Clubs NW, personal contact details will be stored on our database for no longer than is reasonably necessary and for a maximum of six years. Marketing emails may be sent to the email address provided,  calls may be made or SMS text messages may be sent using the contact details provided regarding upcoming meetings and vacancies at our local BoB Clubs that are suitable.  A request to remove personal data from our database can be made at any time by emailing and

Members Data That We May Hold

Please remember this is information that you will have added to our database and you can add/amend/delete it at any time during your membership term.

Contact Details:

  • Your first name

  • Your surname

  • Your photograph

  • Your business or company name

  • Your company logo

  • Your phone number

  • Your mobile phone number

  • Your email address (which is not shown on website)

  • Your business postal address

  • Your business description

  • Links to your social Media accounts

  • Your Qualifications

    Additional personal data we may hold about you

  • Recommendations you have received from members and non-members

  • Recommendations you have given other BoB club members

  • Referrals you have been given

  • Referrals you have received

  • Your attendance statistics

  • Invoices we have sent you

  • People you have invited to visit a BoB club

  • Members who you have sponsored to join a BoB Club

  • One-to-on meeting dates with other members

We may need to contact you to send you:

  • Welcome emails and password information

  • Inform you of upcoming meetings

  • Automated meeting reminders

  • Inform you of meeting changes

  • Updates on members

  • Invoices and other accounts related information

  • Referral details that other members have for you

  • Details of recommendations that you need to approve

  • Confirmation that another member has approved your recommendation

  • Details of one-to-one meeting requests and follow-up emails

  • New member notifications and details

  • Membership renewal confirmations

  • Notifications of membership cancellation or termination

  • Updates on additional and/or optional benefits

  • Newsletter updates

How we may communicate with you:

  • Email
  • Text
  • Mobile phone notification
  • Phone call
  • WhatsApp
  • Skype
  • Twitter
  • Post
  • All other current and future social media platforms

We will only keep your data for a limited period:

  • We will keep members personal data up to six years from the membership end date, unless there has been other on-going forms of communications after this period and/or we have been given permission by you to retain the data.
  • Invoices and accounts documentation will be kept for the time-period dictated by law.
  • Any business cards that are kept on-site will be kept in a suitably secure cabinet, cupboard or draw that will be kept locked when not in use. 
  • Business cards and any other marketing literature will be shredded securely when they are no longer in use.

Requesting that personal data be removed from the website earlier than 6 years:

  • If you would like us to remove your data from our database, you must send an email to  and to clearly stating your full name, company, your email address and the club you were a member of or linked to.  Your data will be permanently removed within thirty days from request.  

The Data Controller for Business Over Breakfast (North West) Ltd is:

  • Tracy Heatley is the data controller and can be contacted on 07812 076946 or by email

* Please Note: 

In the event that a data request may be received from any law enforcement agency, court, regulator, government authority or other third party, where it is considered necessary to comply with a legal or regulatory obligation, your data may be shared.

Where We Store Personal Data

All data you provide to us is stored on our internal CRM, which is GDPR compliant. Any data relating to invoices is stored on our internal network, which is backed-up offsite using a GDPR compliant supplier.  Accounts data is shared with our accountants and they are GDPR compliant.

All information you provide to us is processed on the BoB Clubs website and is stored on a secured server within the EEA.  

As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Card payment/direct debit companies are used to process most of our payments. We do not hold any sensitive payment card data in our database. 

Card Payment Methods & Direct Debit Platforms currently used include:

Universal Transaction Processing (Barclays Bank)


Go Cardless


All these companies are covered by their own PCI and GDPR compliance.

Your Rights

In preventing the use or processing of your personal data, it may delay or prevent us from fulfilling our contractual obligations to you, including but not limited to providing services, membership set up, membership changes, membership transfers or membership cancellations.

You have the right to object to our use of your personal data, or ask us to delete, remove or stop using it if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accountancy reasons why we will need to keep your data, but please do inform us if you think we are retaining or using your personal data incorrectly.

You can view, edit or delete your personal data, on your online profile by logging into to the BoB Clubs website.

Accessing, Updating and Reviewing Your Business and Personal Data

It is your responsibility to maintain the accuracy of your information and ensure all your details, including, but not limited to, name, address, title, phone number and e-mail address is kept up-to-date. You must do this by logging onto your BoB Clubs online profile and updating your personal details via the website

In addition, you must also email a point of contact at Business Over Breakfast (North West) with any changes, so that your data and up-to-date contact details are held on our internal CRM is kept up-to-date.

Cookie Policy

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by storing your preferences. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. 

We do not sell the information collected by cookies, nor do we disclose the information to third parties, except those third parties outlined in our terms and conditions and where required by law to do so to law enforcement agencies and legal authorities.

The website uses Google Analytics to provide entirely anonymous information about how many people visit it. This helps us to improve the website. If you do not accept cookies, you will not be included in these statistics from Google Analytics. You will still be able to use the website, however, a regular message will continue to appear at the top of the screen.


When a member is added to the BoB Clubs website, a random temporary password is generated.  We recommend that this is changed at the earliest opportunity.  The password grants you access to certain web pages on the website and the BoB Clubs Members App.  It is the responsibility of individual members to keep the password confidential.  We strongly recommend that any password is not shared with any third party.

Website Links

BoB Clubs may provide links to other third-party websites.  These websites are not under the control of BoB Clubs NW.  Therefore, it is strongly recommended that members review the privacy policies of any third party website.

Data Breaches

In the event of an unlikely data breach, BoB Clubs NW shall ensure that its obligations under applicable data protection laws are complied with.

Contact Us

Please e-mail any questions or comments you have about privacy to us at               with the subject header titled Members Privacy Policy Query.

Your Right To Make A Complaint

You have the right to make a complaint to the Information Commissioner regarding how we process your personal data:

Information Commissioner's Office
Wycliffe House
Water Lane

Tel: 0303 123 1113